At Core WP Tools, we sell digital WordPress plugins that include live demos to help users fully evaluate the product before purchasing. As our products are digitally delivered and accessible immediately after payment, we do not offer automatic or unconditional refunds.
All purchases made on Core WP Tools are final and non-refundable
Users are expected to review the live demo, product description, features, and documentation before making a purchase
Once a plugin is purchased, it cannot be “returned” due to the nature of digital goods
Refund requests may be considered only under exceptional circumstances, as outlined below:
The product contains false or misleading information compared to what is shown in the live demo or product page
A core feature claimed on the product page is not available or does not function as described
Refund requests must be raised within 48 hours of purchase
Requests must be submitted via an official support ticket
Adequate details, evidence, or screenshots may be required
Once submitted:
Our support team will review and inspect the case
A decision will be taken solely at the discretion of Core WP Tools
Approved refunds will be processed through the original payment method
Refunds will not be provided for:
Change of mind after purchase
Compatibility issues with unsupported themes, plugins, or hosting environments
Lack of product knowledge or misunderstanding of features
User-side misconfiguration or custom code conflicts
Performance issues caused by third-party plugins or themes
We strongly encourage users to contact our support team before requesting a refund.
Our team will make reasonable efforts to resolve technical issues whenever possible.
All refund decisions by Core WP Tools are final.
For refund-related concerns, contact:
Core WP Tools
Managed by Unitechica IT Solutions (OPC) Private Limited
📧 Email: support@corewptools.com
